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1.8 | 5 Reviews

RACK OVEN SLIDE ASM

GE Appliances WB48X20990

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This item has purchase restrictions.

We currently only offer this product for purchase within 60 miles of our store. Questions? Contact us for more information.

 

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

1.8 out of 5

0% of reviewers recommend this product.

1 Stars

Malfunctioned and too expensive to replace and not

Jsteindunc 8/25/2026

I have a cafe oven with this rack that is less than 5 years old. The rack keeps freezing up as the rail has either become slightly deformed or one of the bearings has. I called the company that sold me a service contract and they don™€™t cover any kind of racks. I understand the regular rack, but this isn™€™t a standard rack. Without the sliding function the rack is not usable and I have to remove the entire rack assembly from the oven in order to close the door. You can™€™t even order the slide to replace only that part. I refuse to pay almost $600 for a rack assembly. I will be forced to buy a standard rack to replace this unit. I™€™m so disappointed in GE for selling a part that is not serviceable even by the technician and costs 10 times the price of a standard unit. I will never buy another service contract if they do not cover the parts that can not be serviced and are mechanical vs standard functioning. I wasted the money I paid for a 5 year warranty.

Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Ge cafe induction range

Beachhouse stove 8/3/2026

Roller rack is terrible. Does not easily come in or out and after 2 years of use the enamel has blistered and bubbled. Im going back to a regular rack and trashing this one. The price they quote for this part is outrageous given the poor quality

Originally posted on www.ge.com

No, I do not recommend this product

Customer Provided Photos

2 Stars

Roller Rack is awful

Hazelrewq 12/14/2024

As the other reviews have said, this rack is almost impossible to take in and out. And my oven has 2 of them. When using the oven I often need to move racks around for different things. I would replace both of them with regular normal racks. I actually have another one of these ovens and at least it came with 1 normal rack. I would still trade the one roller in that oven for a normal rack. I have tried everything that was recommended. There are no normal racks available, even to purchase. Very disappointed. This oven replaced a GE Profile oven that was 20 years old. It worked perfectly for 20 years. No fancy racks.

Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

ROLLER RACK THAT DOESN'T ROLL!

teekaf 4/9/2024

I purchased the Cafe 30" slide-in electric range for my remodeled kitchen. Unfortunately, the oven roller rack is defective. If I pull it out, it won't securely slide back in place without having to forcefully jam it in place. It does not work as intended, and I haven't been able to use it yet. I had to switch it out to my bottom rack that I never use, which completely defeats the purpose of the roll-out convenience. It's a shame that what should be a convenient item on such an overpriced appliance doesn't work properly. I just purchased the range 4 months ago decided to finally ask for a replacement since I had to contact the warranty department anyway about my brand new Cafe dishwasher that suddenly stopped working. I'm disappointed with the subpar craftsmanship I'm experiencing for the price of these appliances. Hopefully, I don't run into any issues with my Cafe fridge or microwave.

Originally posted on www.ge.com

No, I do not recommend this product

2 Stars

Couldnt Wait to Get This Roller Rack

Nancy1114 11/26/2021

It doesnt roll smooth at all, even after using the graphite, The rack itself doesnt fit securely in the oven.

Originally posted on www.ge.com

No, I do not recommend this product